Shipping policy

Last Updated: 07/2026

This Shipping Policy applies to orders placed through FarmaTech Labs.

Order Processing

All orders are reviewed and processed after payment has been confirmed.

Standard processing time is typically 1–3 business days. Orders are processed Monday through Friday, excluding holidays.

During periods of high order volume, processing times may be extended. If there is a delay with your order, we will make reasonable efforts to notify you using the email address provided at checkout.

Shipping Methods

FarmaTech Labs uses trusted shipping carriers to fulfill orders.

Available shipping options, rates, and estimated delivery times will be displayed during checkout when applicable.

Delivery times begin after order processing has been completed, not at the time the order is placed.

Estimated delivery times:

Standard Shipping: 3–5 business days
Priority Shipping: 1–3 business days

Delivery dates are estimates only and are not guaranteed.

Tracking Information

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Tracking updates may take up to 24 hours to appear after the carrier accepts the package.

Customers are responsible for monitoring tracking updates once the order has shipped.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

FarmaTech Labs is not responsible for delays, failed deliveries, returned packages, or lost shipments caused by incorrect, incomplete, or undeliverable addresses.

If you notice an address error after placing your order, contact us immediately at:

support@farmatechlabs.com

We cannot guarantee address changes after an order has been processed or shipped.

Lost, Delayed, or Missing Packages

If your package appears delayed, missing, or lost, please first review the tracking information provided by the carrier.

If the tracking has not updated for several business days, contact us at:

support@farmatechlabs.com

Please include your order number and tracking number when contacting us.

FarmaTech Labs will assist where possible, but we are not responsible for carrier delays, weather delays, incorrect addresses, failed delivery attempts, or packages marked as delivered by the carrier.

Packages Marked as Delivered

If tracking shows that a package was delivered but you did not receive it, please check the following before contacting us:

Mailbox or parcel locker
Front door, side door, garage, or other delivery areas
Building office, mailroom, or reception desk
Household members, neighbors, or property management

Once a package is marked as delivered by the carrier, FarmaTech Labs is not responsible for theft, loss, or misplacement after delivery.

Returned Packages

If a package is returned due to an incorrect address, failed delivery attempt, refusal, or inability to deliver, the customer may be responsible for any reshipping costs.

Orders returned to FarmaTech Labs may be canceled or reshipped at our discretion.

Shipping fees are non-refundable once an order has shipped.

Shipping Restrictions

FarmaTech Labs reserves the right to refuse, cancel, or limit any order due to shipping restrictions, compliance concerns, payment issues, or suspected misuse.

Customers are responsible for ensuring that products can be lawfully purchased, received, possessed, and used in their location.